APPROVED:
Natalia Krukovskaya
Taxpayer Identification Number АН0008570

August 03, 2026

 

PUBLIC OFFER

for the provision of interpretation/translation services for a fee

Natalia Krukovskaya, registered as a payer of the tax on professional income on August 03, 2026 (Taxpayer Identification Number AН0008570), hereinafter referred to as the "Contractor," hereby publishes a public offer (hereinafter referred to as the "Agreement") for the provision of interpretation/translation services.

This Agreement defines the procedure for the provision of services by the Contractor and, in accordance with Article 405 and Clause 2 of Article 407 of the Civil Code, constitutes a public offer by the Contractor addressed to an indefinite number of persons. The Agreement is published on the website: https://www.languageconnect.by.

Acceptance of the Agreement signifies the Customer's unconditional agreement to all its terms and conditions, without any exceptions.

1. TERMS AND DEFINITIONS
 
1.1. The terms and definitions used in this Agreement shall have the following meanings:
 
Acceptance of the Agreement – ​​the performance by the Customer of any of the following actions indicating unconditional acceptance of the terms of the Agreement:
- making payment for services (when making a prepayment for services);
- submitting a Request for the provision of services.
Interpretation/Translation Services — services involving oral (consecutive) interpretation and written translation from and into foreign languages: English, German, and Russian;
A billable hour - an indivisible unit for calculating the cost of interpreting services, equivalent to a 60-minute period during which the specialist’s services are provided to the Customer.

2. SUBJECT OF THE AGREEMENT

 

2.1. The Contractor undertakes, at the Customer’s request, to provide interpretation/translation services (hereinafter referred to as the "Services"), and the Customer undertakes to accept the Services provided by the Contractor and to pay for them in accordance with the procedure and terms set forth in this Agreement.
2.2. The list of Services to be provided, their cost, the timeframe for their provision, and other terms governing the provision of Services shall be specified by the Contractor in an invoice. Payment of the invoice by the Customer constitutes unconditional acceptance of the terms of service provision specified therein.
2.3. Payment for Services under this Agreement shall be made based on an invoice to the Contractor’s bank account specified herein, on a 100% prepayment basis, unless a different payment procedure is specified in the invoice.
2.4. To order a service, the Customer shall send the Contractor a Service Request containing:
- the Customer’s surname, first name, and patronymic (or legal name);
- the list of services to be provided;
- the location and time of service provision (for interpreting services: no later than 3 (three) working days prior to the date of service provision).
The Client submits the request via one of the following electronic communication channels: messaging apps (WhatsApp, Telegram, Viber), Instagram or Email languageconnect7@gmail.com.
The Contractor responds regarding the feasibility of providing the services requested no later than the next business day following receipt of the request and, if the service can be provided, sends an invoice to the Customer.
The Contractor shall commence the provision of services upon receipt of the prepayment from the Customer in accordance with the invoice, unless otherwise specified in the invoice.
2.5. In the event that interpreting services are provided outside the city of Minsk, the Customer shall arrange for the transportation of the Contractor to the service location and cover all associated transportation, accommodation, and meal expenses.
2.6. In the event that interpreting services are provided outside the Republic of Belarus, the Customer shall arrange transportation and cover all travel and transportation expenses incurred by the Contractor during the service provision period.
2.7. The duration of interpreting services shall be calculated from the moment the Contractor is placed at the Customer’s disposal, regardless of whether the Customer has provided a specific scope of work.
2.8. In the event of a dispute, correspondence via electronic communication means shall constitute sufficient evidence of all agreements reached. The submission of a Request via electronic communication means serves as official grounds for the Contractor to commence work on said Request.
2.9. The Customer is entitled to cancel the order by notifying the Contractor via email or official letter; however, the Customer shall be liable for payment for the volume of work already performed prior to the cancellation.
2.10. If the Customer has confirmed the order and it has not been cancelled in writing, the services must be paid for in full upon completion of the translation.
2.11. The Contractor undertakes to provide services at a professional level, ensuring adherence to the linguistic standards of the target language, and to deliver the completed work (with the exception of interpreting) by the deadline agreed upon with the Customer.
2.12. The Contractor has the right to request from the Customer terminology glossary containing a list of specialized terms, abbreviations, or acronyms used in the source materials. In the event that the Customer does not provide a glossary or other reference materials (such as product brochures, previously completed translations (if available), or other textual reference materials), the Contractor shall rely solely on its own experience and knowledge when performing the interpretation/translation and shall, at its own discretion, use terminology found in dictionaries, taking the context into account. In this case, no claims regarding ambiguous interpretations or misunderstandings arising from the translation of proper names or similar elements will be accepted.
2.13. The Contractor shall not be liable for interpretation/translation deficiencies resulting from the poor quality, errors, or incompleteness of the source text, or from erroneous or incorrect terminology provided by the Customer.

3. RIGHTS AND OBLIGATIONS OF THE PARTIES

 

3.1. The Contractor shall:
3.1.1. Provide the Services to the Customer to the extent and on the terms agreed upon by the Parties;
3.1.2. Respond to the Customer’s request for services no later than the next business day following its receipt.
3.2. The Contractor is entitled to:
3.2.1. request from the Customer a glossary containing a list of specialized terms, abbreviations, or acronyms used in the source materials. The Contractor is required to use the provided terminology glossary in the performance of the work. If a glossary or other reference materials are not provided, the Contractor shall rely solely on their own experience and knowledge and, at their discretion, use translations of terms found in publicly available or specialized dictionaries. In the absence of a glossary, the Contractor retains the right to consult the Customer regarding the translation of specialized industry terms, abbreviations, and acronyms. In the event that the Customer does not provide an approved term or abbreviation, the Contractor is entitled to use any translation of the term found in the aforementioned dictionaries, taking the context into account;
3.2.2. unilaterally decline to provide the services, provided the Customer is notified no later than 1 (one) business day prior to the scheduled date of service provision and any prepayment received for the services is refunded to the Client;



3.3. The Customer shall:
3.3.1. pay for the Contractor’s services;
3.3.2. appear at the agreed time and place for the provision of services;
3.3.3. if the Customer has specific requirements regarding the use of specialized terminology in the interpretation/translation, specify this when placing the order and provide the Contractor with a glossary.
3.4. The Customer is entitled to:
3.4.1. to submit a substantiated claim to the Contractor regarding the quality of the Services prior to acceptance of the order and signing the acknowledgment of receipt; provided, however, that if the completed Order is sent via Email, instant messenger or Instagram, the Customer shall have the right to submit a substantiated claim regarding the quality of the Services within 24 hours of the Contractor sending the message. The claim must contain the Customer’s specific comments regarding the quality of the services rendered, specifying any material defects. If the Customer’s claim regarding interpretation/translation quality is found to be justified, the Contractor shall remedy the defects at its own expense. This Agreement does not provide for payment by the Contractor for services performed by the Customer to remedy defects independently, including in the form of discounts.
3.4.2. decline the rendered services by notifying the Contractor no later than 1 (one) business day prior to the date of service provision; in such event, the prepayment made by the Customer shall be refunded to the Customer, less the expenses incurred by the Contractor and the cost (or a portion of the cost) of the services actually rendered.

4. COST OF SERVICES AND PAYMENT PROCEDURE

 

4.1. The cost of Services provided under this Agreement is determined based on the volume, nature, and duration of the Services ordered by the Customer and is specified by the Contractor in the invoice. The payment currency for services provided by a non-resident is specified in the invoice.
4.2. Based on the invoice issued by the Contractor, the Customer shall pay 100% of the invoiced amount. The invoice is valid for 10 (ten) calendar days. Final settlement for the services rendered—including any additional and ancillary services provided by the Contractor—shall be made at the time the Order is handed over; in the event that the completed Order is sent via Email, instant messenger or Instagram, payment shall be made within 3 (three) calendar days of the Contractor issuing the invoice.
Expenses to be reimbursed by the Customer pursuant to Clauses 2.5 and 2.6 of the Agreement shall be incurred by the Customer directly or paid to the Contractor no later than the day following the date such expenses were incurred.
4.3. Payment for ordered services without an invoice from the Contractor is not permitted.
4.4. Customers that are legal entities shall make payment for ordered Services via bank transfer to the Contractor’s account, in accordance with the details and payment information specified in the issued invoice.
4.5. Customers who are individuals shall pay for the ordered Services via a non-cash bank transfer to the Contractor’s bank account (in accordance with the invoice) or in cash.
4.6. The Customer undertakes to send the Contractor a copy of the payment document confirming payment via Email to languageconnect7@gmail.com or via any instant messaging service specified in the Contractor’s invoice. The Contractor assumes the obligation to render services only after receiving payment confirmation from the Customer, unless otherwise specified in the invoice.
4.7. The Parties have agreed that the provisions of Article 770 of the Civil Code of the Republic of Belarus shall not apply to the relationship under this Agreement, and no interest shall be accrued or paid for the use of a commercial loan regarding the prepayment.

5. PROCEDURE FOR THE HANDOVER AND ACCEPTANCE OF SERVICES

 

5.1. Services shall be deemed rendered:
5.1.1. for oral interpretation – at the time the Customer accompaniment period ends;
5.1.2. for written translation – at the time the order is handed over to the Customer or the order materials are sent via electronic communication means;
5.2. Proper provision of services under this Agreement is confirmed by the Customer through the signing of an acknowledgment of order release/receipt, provided by the Contractor to the Customer at the time of order release; in the event that the completed Order is sent via Email, instant messenger or Instagram, such confirmation is established by records indicating that the Contractor sent the message to the communication details specified by the Customer.
5.3. Provided there are no complaints regarding the Services rendered by the Contractor, the Customer shall accept the order and sign the acknowledgment of delivery/receipt immediately after verifying the completeness and quality of the Services upon handover of the Order.
5.4. The Customer unconditionally agrees that if, upon receipt of the Order (whether by signing the acknowledgment of receipt/delivery or by receiving the completed Order via Email or instant messenger), the Customer fails to submit any written complaints regarding the Services rendered by the Contractor, this shall be deemed unequivocal confirmation by the Customer that the Services were rendered by the Contractor in a timely manner, in full, and in a proper manner.
5.5. The Contractor is entitled, in accordance with Resolution No. 13 of the Ministry of Finance of the Republic of Belarus dated February 12, 2018, to issue certificates of services rendered unilaterally and shall provide such a certificate upon the request of the Customer (a legal entity or an individual entrepreneur).
5.6. The Contractor shall send the Customer a receipt generated in the "Professional Income Tax" mobile application no later than the day the provision of services is completed (subject to receipt of payment from the Customer).

6. LIABILITY OF THE PARTIES

 

6.1. For failure to perform or improper performance of its obligations under this Agreement, the defaulting Party shall be liable in accordance with the applicable legislation of the Republic of Belarus, subject to the specific provisions set forth in this Agreement.
6.2. The Contractor shall be exempt from liability for losses incurred, directly or indirectly, by the Customer as a result of the Customer’s improper performance of the terms of this Agreement.
6.3. The Parties to this Agreement unconditionally agree that the maximum amount of damages that may be recovered from the Contractor is limited to the amount of Services paid for by the Customer, the failure to perform or improper performance of which resulted in the damages.
6.4. The limitation of the Contractor's liability provided for in paragraph 7.3 of this Agreement shall not apply in cases where:
6.4.1. the extent of liability for the given type of obligation or for the given breach is determined by the legislation of the Republic of Belarus;
6.4.2. the non-performance or improper performance by the Contractor of its obligations under this Agreement is the result of its direct intent.
6.5. The Customer bears sole responsibility for the completeness, accuracy, and timeliness of the information provided to the Contractor that is necessary for the proper provision of the Services.
6.6. The Contractor warrants that:
- the services are provided by the Contractor personally;
- prior to the conclusion of this Agreement, the Contractor has met the statutory conditions for commencing the application of the tax on professional income;
- the Customer is not an employer in relation to the Contractor, the Contractor has no employer, or the services provided under this Agreement are unrelated to the Contractor’s employment duties with an employer;
- the Contractor shall provide the Customer with a receipt generated by the Contractor in the "Professional Income Tax" mobile application no later than the date of completion of the services (subject to receipt of payment from the Customer).

7. FORCE MAJEURE

 

7.1. The Parties shall be exempt from liability for partial or complete non-performance of their obligations under this Agreement if such non-performance results from force majeure circumstances arising after the conclusion of this Agreement as a result of extraordinary events that the Parties could neither foresee nor prevent by taking reasonable measures.
7.2. Force majeure circumstances include events beyond a Party’s control for which it bears no liability, such as: war, insurrection, strike, earthquake, flood, fire, severe weather conditions or other natural disasters, government resolutions, orders (decrees) of state bodies and officials, and laws or other regulatory acts of competent authorities adopted after the acceptance of this Agreement that render the performance of obligations established by this Agreement impossible as well as actions by state or local government authorities and administrative bodies or their representatives that hinder the performance of the terms of this Agreement, and other unforeseen circumstances - including, without limitation, malfunctions in the municipal power grid, technical issues at Internet transit nodes, and other disruptions to the operation of data transmission networks beyond the Parties' control.
7.3. In the event of force majeure circumstances preventing the performance of obligations under this Agreement, the timeframe for the Parties to fulfill such obligations shall be extended by a period commensurate with the duration of such circumstances and the time required to remedy their consequences, provided that such extension does not exceed 60 (sixty) calendar days.
7.4. In the event that circumstances of force majeure continue beyond the period specified in Clause 7.3 of this Agreement, or if, upon their occurrence, it becomes evident to both Parties that such circumstances will persist beyond that period, the Parties undertake to discuss the possibility of alternative methods of performing this Agreement or terminating it without compensation for losses.

8. NOTICES AND NOTIFICATIONS

 

8.1. The Parties agree to unconditionally recognize the legal validity of document texts received via electronic communication means (Email, instant messaging, Instagram services specified in the Contractor’s contact details) on an equal footing with documents executed in simple written form on paper.
8.2. The Parties unconditionally agree that all correspondence, notices, and notifications, as well as the transmission of the fulfilled Order, received at the Email address, via the messenger or Instagram service specified by the Customer when placing the Order, shall be deemed duly delivered to the addressee.

9. PERSONAL DATA
 
9.1. The Customer confirms the accuracy of the personal data provided and agrees to accept all adverse consequences resulting from the provision of data that does not correspond to reality.
9.2. The Customer agrees that the Contractor processes personal data for the purpose of concluding and performing the Agreement using the following possible methods: collection, recording (including on electronic media), systematization, accumulation, storage, compilation of lists, clarification (updating, modification), retrieval, use, transfer (provision, access), depersonalization, blocking, deletion, destruction, and cross-border transfer of personal data, as well as the performance of any other actions involving the Customer’s personal data in accordance with the applicable legislation of the Republic of Belarus. Processing is carried out both with and without the use of automation tools.
9.3. The list of personal data processed in connection with the conclusion and subsequent performance of the Agreement includes the following data: full name; date and month of birth; contact details, including (but not limited to) phone number and Email address; photographs; message data; and other data provided by the Customer for the purpose of carrying out the interpretation/translation.
9.4. Upon the expiration of the retention periods established by law, and in the absence of other grounds for processing personal data as provided for in Article 6 and Clause 2 of Article 8 of the Law "On Personal Data Protection" and other legislative acts, the Contractor shall take measures to cease the processing of personal data and to delete or block such data.
10. TERM OF THE AGREEMENT AND PROCEDURES FOR ITS TERMINATION AND AMENDMENT
 
10.1. This Agreement shall be deemed concluded upon the crediting of funds to the Contractor’s bank account, the handing over of cash to the Contractor in accordance with an invoice issued by the Contractor (in the case of prepayment), or the issuance of an invoice by the Contractor (in the case of payment for services after they have been rendered).
10.2. This Agreement shall remain in effect until the Parties have fully performed their obligations.
10.3. This Agreement may be terminated:
10.3.1. by agreement of the Parties;
10.3.2. unilaterally at the initiative of the Contractor in the event of the Customer’s failure to fulfil its obligations under this Agreement, or in the manner prescribed by Clause 3.2.2 of the Agreement;
10.3.3. unilaterally at the initiative of the Customer in the event of the Contractor’s failure to fulfil its obligations under this Agreement, or in the manner prescribed by Clause 3.4.2 of the Agreement.
10.4. The Customer unconditionally agrees that in the event of the termination of this Agreement pursuant to Clause 10.3.1 or Clause 10.3.2, the Customer forfeits the right to demand a refund from the Contractor of any amounts paid for the Services, even if the term of such Services has not yet expired.
10.5. The Contractor reserves the right to amend the terms of this Agreement without the Customer's consent and without specific prior notice. The new version of this Agreement becomes effective upon its publication on the Website. The current version of this Agreement is always available on the website https://www.languageconnect.by.

11. DISPUTE RESOLUTION

 

11.1. The Parties undertake to resolve all disputes and disagreements related to this Agreement through negotiations.
11.2. In the event that the Parties fail to resolve all disputed issues in the manner prescribed by Clause 11.1 of this Agreement, all disputes arising from this Agreement—including those related to its conclusion, amendment, termination, performance, or invalidity - shall be resolved through judicial proceedings in accordance with the legislation of the Republic of Belarus. Disputes shall be heard by the court at the location of the Contractor, unless otherwise established by the legislation of the Republic of Belarus.

12. OTHER TERMS

 

12.1. By entering into this Agreement, the Customer hereby declares that:
12.1.1. to the best of their knowledge, the content of their order does not contravene the legislation of the Republic of Belarus and does not violate the rights and legitimate interests of third parties, including intellectual property rights;
12.1.2. the information provided by them when placing the order for the provision of Services is complete, truthful, and accurate;
12.1.3. she/he acknowledges and agrees that certain information provided by her/him when placing an order for the provision of Services may be accessible to third parties pursuant to the requirements of the legislation of the Republic of Belarus.

CONTRACTOR’S DETAILS:

Natalia Krukovskaya
Taxpayer Identification Number АН0008570
Email: languageconnect7@gmail.com
+375 (29) 294 3179 (WhatsApp, Telegram, Viber), Instagram
Bank Account: IBAN BY58AKBB30140032031930070000, BIC AKBBBY2X OAO "ASB Belarusbank", Minsk, Belarus